Tenacity CX
  • About Us
    • Our Story
    • Our Specialisations
    • Meet our Team
    • Join our Team
  • Job Seekers
    • How We Help
    • Job Search
  • Employers
  • News/Blogs
  • Contact Us
  • Login / Register
  • Submit a vacancy
Tenacity CX
  • Home
  • About Us
    • Our Story
    • Our Specialisations
    • Meet the Team
    • Join the Team
  • Job Seekers
    • How We Help
    • Job Search
  • Employers
  • News/Blogs
  • Contact Us
  • Login
  • Register
  • Submit a vacancy
Banner Default Image
Banner Default Image

Blogs

View all blogs

Customer Experience Industry Trends 2020

by Tenacity CX

Linkedin Header 01

​A few years ago Walker Research came out with a study reporting that by 2020, customer experience (CX) standards would overtake price and all other factors to be the top brand differentiator. That...

4 Career moves for a Contact Center Agent

by Tenacity CX

4 Career Moves For A Contact Centre Agent Alternate Image

​We often get calls from Contact Centre Agents or Customer Service Consultants looking for a change and wondering where their skills can take them. Contact centres are a growth industry and offer m...

4 Tips for Successfully Recruiting your CX & Contact Centre Teams

by Tenacity CX

4 Tips For Successfully Recruiting Cx And Contact Centre Teams

​Whilst employees are your greatest asset, they are also one of the largest expenses incurred by any CX or Contact Centre business. Mary Sparrow, our Senior Account Manager knows all too well how e...

Tenacity CX Client Christmas Celebration

by Tenacity CX

Blog Xmas Party 2 500 X 300 Compressed

​As part of our 3rd Birthday, Tenacity CX hosted a celebratory Christmas party to thank all our valued clients and work colleagues for their continued support throughout the significant growth of o...

Nick's insights on contact centres continually evolving career paths

by Tenacity CX

Contact Centre and CX career paths

​The future of Australian Contact Centres is constantly evolving. For those who are driven by customer excellence there are a number of rewarding career paths on offer. Companies are becoming more...

3 Guaranteed ways to stand out at your next CX job interview!

by Tenacity CX

3 Guaranteed Ways To Stand Out At Your Next Cx Interview Compressed 500 X 300

Providing outstanding customer service is an essential ingredient for all our clients to ensure a positive customer experience and brand success. Therefore, employers are looking to hire customer f...

7 Proven ways to keep your top performers according to Robyn Kiely

by Tenacity CX

7 Proven Ways To Keep Your Top Performers Compressed 500 X 300

With the ever-increasing impact of employee attrition affecting businesses in the contact centre and CX space, it is important to keep your team feeling valued, challenged and engaged. Robyn Kiely,...

Tenacity CX's tips to get your resume noticed!

by Tenacity CX

Tenacity Cx Tips For A Stand Out Resume Compressed 500 X 300

​Hiring managers review hundreds of resumes on a daily basis so it’s important to stand out from your competition when applying for your next contact centre job or jobs in customer experience or cu...

Tenacity CX

Contact Us

Lv 5, 309 George St,

Sydney NSW 2000

P: 0475 333 515

enquiries@tenacitycx.com.au

Keep in touch

Copyright © All Right Reserved Tenacity CX
  • Terms & Conditions
  • Privacy policy
Recruitment website by