At Tenacity CX we specialise in recruitment for Customer Experience and Contact Centre jobs as well as Customer Transformation projects across a wide range of industries.
With over 40 years’ combined experience connecting customer experience professionals with customer-centric organisations, our talent solutions are proven to be trusted, proactive and professional, giving our clients access to our superior network of talent and partnering with leading, reputable organisations to offer our job seekers diverse opportunities Australia wide.
The types of jobs we recruit for include; Customer Service Consultant, Reporting Analyst, Real Time Analyst, Business Analyst, Customer Service Specialist, Claims Consultant, Workforce Planner and Inbound Customer Service Consultant through to more senior and executive level positions including Case Manager, Project Manager, Contact Centre Manager and Contact Centre Operations Manager and many more on a permanent, temporary or contract basis.
Established in 2016, Tenacity CX founders Emma Holden and Nick Walker, first joined forces as work colleagues nearly a decade ago specialising in contact centre recruitment and through their unrivalled reputation and extensive network Tenacity CX was born. A niche, specialist brand with shared values of trust, customer-centricity and excellence. Our objective is to deliver a more personal and pro-active approach to customer experience and contact centre recruitment.