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Senior Account Manager

Job title: Senior Account Manager
Location: Sydney
Industry: Contact Centre
Reference: 1154179

Job description

Join Tenacity CX: Where Expertise Meets Innovation in Contact Centre Recruitment
At Tenacity CX, specialisation in contact centre recruitment is more than our profession—it’s our passion. Born from an unparalleled reputation and a vast network, we embody a niche, specialist brand driven by trust, customer-centricity, and excellence. These are not just words to us; they are the foundation of everything we do.
We're not just about filling positions; we're about crafting experiences that revolutionize customer experience and contact centre recruitment. Here, innovation thrives, and excellence is the norm.
Opportunity Awaits in Sydney as Our Senior Account Manager
As the NSW Senior Account Manager based in Sydney, you'll play a pivotal role in shaping our strategic direction and maintaining our commitment to excellence. Your role involves:
  • Key Account Management: Building and nurturing client relationships to exceed expectations.
  • Customer Growth: Networking and building relationships with existing customer base maximizing opportunities.
  • Customer Retention: Developing strategies to enhance client engagement and satisfaction.
  • Quality Assurance: Ensuring all operations align with Tenacity CX's core values.
What We Offer
At Tenacity CX, we support our team's well-being and career growth:
  • Work-From-Home: Balance comfort with productivity.
  • Autonomy in Your Role: Take control of your success with our trust and freedom.
  • Supportive Team: A collaborative and supportive environment for when you need it.
  • Vibrant Social Events: Enjoy events like our Melbourne Cup celebration at China Doll.
  • Generous Commission Structure: A rewarding structure that appreciates your hard work.
  • Career Personalization: Shape and steer your career path with us.
  • Career Development Commitment: Opportunities for professional growth tailored to your goals.
  • Rewarding Work Culture: Be part of a team that loves and is well rewarded for their hard work.
What You Will Bring to the Role
  • Exceptional Communication: Engage effectively with diverse stakeholders.
  • Resilience: Deliver consistently in high-pressure situations.
  • High-Volume Recruitment Experience: Exposure to the sector is useful in managing customer demands.
  • Cultural Diversity Skills: Adapt recruitment strategies to diverse backgrounds.
Take the Next Step in Your Career
Don’t miss this chance to elevate your career. Apply now with your resume in Word format and join the revolution in contact centre recruitment. We are interviewing immediately!
Additionally for a confidential discussion please call Thoams on 0437 272 142.
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