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Member Services Team Leader - National Co, blended WFH & in office

Job title: Member Services Team Leader - National Co, blended WFH & in office
Location: Sydney
Industry: Contact Centre Customer Experience
Salary: $92k incl super + bonus blended WFH & in office
Reference: 223145B
Contact name: Susan Chand
Contact email: susan@tenacitycx.com.au

Job description

Tenacity CX are Australia’s leading supplier of recruitment solutions to the Customer Experience industry. 
  
We are looking for a motivated Team Leader who is highly customer focused, with proven Contact Centre experience. 

To be successful in the role you will need the following skills & attributes:
  • A solid understanding of the contact centre environment
  • Proven experience of leading teams (2+ years) 
  • Highly focused on providing an exceptional customer experience
  • Passionate about leading and developing a team
  • High-level communicator with strong people skills
  • Constantly thinking outside the box
  • Drive & motivation to be successful and grow within the role
  • Ability to create a strong team culture and successful working environment
 What's in it for you?
  • Highly driven & supportive management team
  • Working for a company that has strong retention of its people
Note that this will initially be in office whilst onboarding and then a hybrid role there after - 2-3 days in office and 2-3 work from home. 
Located in Sydney CBD (Nice offices near Town Hall).

We are interviewing immediately – Do not miss this fantastic opportunity!! APPLY TODAY!
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