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Inbound Customer Service Consultant

Job title: Inbound Customer Service Consultant
Location: Sydney
Industry: Contact Centre
Reference: 697338
Contact name: Robyn Kiely

Job description

Full time Customer Service & Administration 3 month contract - Kickstart your insurance career working with a leading member run Australian indemnity insurance provider.
Join a fun, supportive & thriving team with offices located in Sydney & Melbourne CBD 

What's in it for you:
  • Work for a Premium Brand that truly value their people!
  • 3 month contract - opportunity for progression & development
  • Full time hours working Monday - Friday
  • $35ph + superannuation 
  • Work with a supportive and engaging leadership team
  • State of the art offices based in Sydney and Melbourne CBD
  • Remote work from home flexibility
  • Fantastic opportunities for growth and development

Duties Include:
  • Work and support a well-established member service team managing administration requests via email and phone from brokers and advisers
  • Investigate and resolve administration issues from end to end
  • Process documents, policies, transfers and reports
  • Work towards targets and KPI's whilst meeting accuracy    
  • Support and contribute to your teams overall success
Skills & attributes required:
  • Previous experience in Insurance/ Banking/ Finance is a highly desirable but not essential
  • 1-2 years processing or administration experience
  • Excellent communication skills both written and verbal
  • Ability to follow processes and work towards KPI's  
  • High attention to detail and accuracy is a must!
  • A quick learner with a positive 'can-do' attitude is a must!
This is a full-time Monday - Friday role working on a rotating roster between 8am - 8pm.

Please note:
 all successful candidates will be subject to background and bankruptcy checks. 

To apply, please click on the application button and attach your resume in Word Format - We are interviewing immediately!!! Apply for this job

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