Job descriptionWe are looking for experienced Customer Service and Retention Consultants to join a high performing and social team on a permanent basis. This is a great opportunity for driven individuals, who want to grow and develop a career in a professional yet fun environment!
What's in it for you:
- $62k-$65k + Super + incentives + career progression!
- Be part of a high performing & dynamic team with a fantastic buzzing work culture
- Highly supportive management and leadership team who provide feedback and advice on the progression of your career.
- A modern vibrant open plan office minutes from the hustle and bustle of Sydney CBD
- Work for a large global business with a fantastic reputation
- Manage inbound calls regarding Insurance policy enquiries.
- Speak to existing Customers regarding amendments and quotes.
- Have consultative conversations with clients regarding all their Insurance needs.
- Contribute and add value to the customer experience - providing exceptional service in each call
- Previous Contact Centre or Customer experience including Retail and Hospo
- A confident, friendly & outgoing personality is a must!!
- Strong communication skills both verbally and written
- Self-motivated with a positive can-do attitude - We can teach you the rest!
- A consultative approach to customer service
Tenacity CX are Australia's leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry - so do not miss this opportunity we are interviewing immediately. To apply, please click on the application button and attach your resume as a word document.