Job descriptionTenacity CX are seeking Customer Service Specialists to work within the Travel Teams of this Global Business. We are looking for a variety of language speakers - Japanese, French, Korean & Thai.
Multiple roles available. All work from home until the lockdown is lifted.
- Talking to English customers in addition to other language speaking customers
- Booking flights & managing changes to destinations around the globe
- Take enquiries via phone/email, web chat & social media
- Complaint handling
- You MUST confidently read, speak & write fluent Japanese or French or Korean or Thai
- You MUST have strong customer service experience
- You must have strong written & verbal communication skills
- A desire to deliver the best customer service experience
- Service & sales oriented - flexible & a team player
- Competent with technology and with a demonstrated ability to learn new things
Note that good penalties (ie overtime rates) apply.
To be considered for this role, you MUST have unrestricted working rights.
Do not miss this unique opportunity – apply with your resume in Word format and make a Difference to your career - we are interviewing immediately!!!