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Customer Service Consultant - Wollongong

Job title: Customer Service Consultant - Wollongong
Location: Sydney
Industry: Contact Centre
Reference: 257948
Contact name: Angela
Contact email:

Job description

Grow your career in financial services with this premium business based in Wollongong CBD. We have a full-time position for Experienced Superannuation, Banking and Insurance Customer Service Consultants to work in a vibrant and dynamic team.
Duties Include:
  • Receiving calls from existing members regarding all their Superannuation & Pension needs.
  • Having consultative conversations with members regarding their retirement goals.
  • Identifying customer needs through effective questioning & active listening skills.
  • Managing Client Records / Data Entry.
  • Contribute and add value to the Customer Experience – Provide an exceptional service experience in each call.
Skills & attributes required:
  • Previous Experience in Superannuation/Banking/Insurance is a must!
  • Demonstrated Customer Service Experience.
  • Excellent Communication skills both written and verbal.
  • Ability to have consultative conversations with every customer.
  • A good understanding of Superannuation, Insurance or Banking.
What's in it for you?
  • Attractive salary & Team incentives.
  • Long term career progression within Financial Services.
  • Work for a Premium Brand who value their people. 
  • Modern Office Environment with excellent facilities.
Tenacity CX are Australia's leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry, so do not miss this opportunity we are interviewing immediately - To apply, please click on the application button and attach your resume as a word document.
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Expired job

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