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Customer Service Consultant - Wollongong

Job title: Customer Service Consultant - Wollongong
Location: Sydney
Industry: Contact Centre
Reference: 257959
Contact name: Angela Blann
Contact email: Angela@tenacitycx.com.au

Job description

Fantastic opportunity with this premium financial services business based in Wollongong CBD. We have a full time position for an experienced Superannuation, Banking and Customer Service Consultant to work in a fun and dynamic team.
 
Duties Include:
  • Reaching out to existing Customers regarding their Superannuation & Pension products.
  • Having consultative conversations with members regarding their retirement goals.
  • Identifying customer needs through effective questioning & active listening skills.
  • Managing Client Records / Data Entry.
  • Contribute and add value to the Customer Experience – Provide an exceptional service experience in each call.
Skills & attributes required:
  • Previous Experience in Superannuation or Banking is required.
  • Demonstrated Customer Service Experience.
  • Excellent Communication skills both written and verbal.
  • Results driven.
  • Ability to have consultative conversations with every customer.
What's in it for you?
  • Attractive salary & Team incentives.
  • Modern Office Environment with excellent facilities.
  • Work for a Premium Brand who value their people. 
  • Long term career progression.
Tenacity CX are Australia's leading supplier of recruitment solutions to the Customer Experience and Contact Centre industry, so do not miss this unique opportunity – apply now with your resume in Word format - we are interviewing immediately.
Expired job
Expired job

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