Job description
As a partner with a reputable bank, we have multiple temp to perm opportunities working as a Customer Service Consultant in a contact centre environment. We are looking for well-presented, professional and experienced customer service individuals who are looking to continue their career in the banking world.Role duties Include:
- Handling calls from customers and assisting with general banking enquiries
- Identifying customer needs and providing tailored solutions to ensure you deliver an exceptional customer service experience
- Working in a structured, fast paced, team environment
- Following guidelines and procedures to meet compliance requirements
Skills & attributes required:
- Demonstrated Banking experience either face to face or within a contact centre environment
- Previous contact centre experience desired
- Excellent communication skills
- A quick learner with a positive 'can-do' attitude is a must!
- A strong customer service focus
- Ability to follow processes and work towards KPI's
- Ability to work well in a team environment
What's in it for you?
- South Yarra location, close to public transport
- $37.96 per hour + super + penalty rates
- Full-time hours - 12 pm - 8 pm Tuesday to Saturday
- Start 4th December
- Work for a reputable bank who truly value their people
- Supportive and genuine team environment
- Positive work culture with career development opportunities
- Multiple Temp to Perm positions with full time hours available
Please note: All successful candidates will be subject to background checks. You must be an Australian Citizen or Permanent Resident to be eligible to be considered for these roles.
Do not miss this opportunity – apply with your resume in Word format - we are interviewing immediately.
Expired job