Job description
Job descriptionTenacity CX are Australia's leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. We are proud partners of a Global Financial Administration company, who are looking for multiple customer service superstars to join their team based in a contact centre environment.
Role duties Include:
- Handling calls from customers and assisting with financial services enquiries
- Identifying customer needs and providing tailored solutions to ensure you deliver an exceptional customer service experience
- Working in a structured, fast paced, supportive, team environment
- Following guidelines and procedures to meet compliance requirements
Skills & attributes required:
- Demonstrated customer service experience working in a contact centre environment essential
- Excellent communication skills
- A quick learner with a positive 'can-do' attitude is a must!
- A strong customer service focus
- Ability to follow processes and work towards KPI's
- Ability to work well in a team environment
What's in it for you?
- Stunning, newly renovated offices based in Abbotsford, close to public transport
- Work for global financial administration company who are customer centric and truly value their people
- Excellent hourly pay rate of $32.73 per hour plus super
- Supportive, genuine and nurturing culture
- Multiple Temp positions available – working holiday visas welcome to apply
Please note: All successful candidates will be subject to a police check.
Do not miss this opportunity – apply with your resume in Word format - we are interviewing immediately.