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Customer Service Consultant

Job title: Customer Service Consultant
Location: Melbourne
Industry: Contact Centre
Reference: 11311243
Contact name: Alicia
Contact email: alicia@tenacitycx.com.au

Job description

Job description
  
Tenacity CX are Australia's leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. We are proud partners of a Global Financial Administration company, who are looking for multiple customer service superstars to join their team based in a contact centre environment.  

Role duties Include:

  • Handling calls from customers and assisting with financial services enquiries
  • Identifying customer needs and providing tailored solutions to ensure you deliver an exceptional customer service experience
  • Working in a structured, fast paced, supportive, team environment
  • Following guidelines and procedures to meet compliance requirements 
  
Skills & attributes required:

  • Demonstrated customer service experience working in a contact centre environment essential
  • Excellent communication skills
  • A quick learner with a positive 'can-do' attitude is a must!
  • A strong customer service focus
  • Ability to follow processes and work towards KPI's  
  • Ability to work well in a team environment 
  
What's in it for you?

  • Stunning, newly renovated offices based in Abbotsford, close to public transport
  • Work for global financial administration company who are customer centric and truly value their people
  • Excellent hourly pay rate of $32.73 per hour plus super
  • Supportive, genuine and nurturing culture
  • Multiple Temp positions available – working holiday visas welcome to apply
  
Please note: All successful candidates will be subject to a police check.

Do not miss this opportunity – apply with your resume in Word format - we are interviewing immediately.
Expired job
Expired job

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