Job description
- Do you want a pure customer service based role with NO sales?
- Do you want a supportive and friendly work culture?
- Do you want a foot in the door to the Financial Services industry?
Well, if you answered yes to the above questions, then this is the role for you…
Tenacity CX are Australia's leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. We are proud partners of a Global Financial Services company, who are looking for multiple customer service superstars to join their team based in a contact centre environment.
What you will be doing in the role:
- Handling inbound calls from customers and assisting with financial services enquiries
- Identifying customer needs and providing tailored solutions to ensure you deliver an exceptional customer service experience
- Working in a structured, fast paced, supportive, team environment
- Following guidelines and procedures to meet compliance requirements
What we are looking for:
- Demonstrated customer service experience, either face to face or over the phone
- Excellent communication skills
- A quick learner with a positive 'can-do' attitude is a must!
- A strong customer service focus
- Ability to follow processes and work towards KPI's
- Ability to work well in a team environment
What's in it for you?
- Multiple ongoing temp to perm positions available
- Stunning, newly renovated offices based in Abbotsford, close to public transport
- You will be based in the office during training, then have the flexibility to work from home in a hybrid capacity.
- Full Time hours Monday to Friday – No weekends!
- $32.73 per hour plus superannuation
- Get your foot in the door to a corporate role!
- Global Financial Services Company who are customer centric and truly value their people
- Join this supportive, genuine, friendly and nurturing culture
- Comprehensive and supportive training provided, as well as ongoing training and development
- A large organisation offering exciting career pathways, growth and development opportunities
Please note: All successful candidates will be subject to a police check.
Do not miss this opportunity – apply with your resume in Word format - we are interviewing immediately.
Expired job