Job descriptionTenacity CX have partnered with one of Australia’s largest not-for-profit health insurers and we are on the hunt for a Customer Service Superstar!
An incredible opportunity to kickstart your customer service career in a fun, inclusive, supportive and healthy environment
- Provide exceptional face to face customer service within a Retail Branch environment
- Ability to consult customers on insurance policies best suited to their need
- Achieve and exceed sales and service targets
- Perform telephone and email sales including business development activities
- Maintain accurate membership information in accordance with business policy and procedure
- A want to deliver exceptional service with every transaction, giving each customer a personalised experience
- Demonstrated experience or an aspirational drive to sell to members
- Previous experience in a customer service environment working toward KPI's and targets
- Competent in using CRM computer systems or the ability to quickly learn complex computer systems.
- Ability to work in a team environment
- Ability to adapt positively to frequently changing work practices and needs
- Must hold a full drivers license
What’s in it for you:
- Join a fun, supportive team who are invested in your career - Full training & development opportunities
- Supportive leadership and team environment
- Discounts on health and other insurance products
- Organisational wide Recognition and Rewards Program
- $54,500 + Super + Generous Parental Leave Scheme
- Up to 50 % discount on health cover, pet & travel insurance
- Full-time hours: Monday to Friday 8.30am to 5pm
- Part-time hours: 20 hours per week, with rotating Saturday shift at other branches in Perth, as required.
Please note - All successful applicants will be subject to background checks!
To be eligible to be considered for this position, you must be an Australian Citizen or Permanent Resident.
Do not miss this unique opportunity – apply with your resume in Word format and make a Difference to your career - we are interviewing immediately!!!