Applause for Testimonials for Tenacity CX
Testimonials

Testimonials

Trusted and appreciated by our job seekers and clients

We love hearing when our team do a great job and are humbled to have assisted many talented CX job seekers and reputable employers. Our team take great pride in their work and love it when their hard work and dedication is appreciated. Here are what our partners have to say about us...

​Over my 25 years in the industry, I can say Tenacity CX is one of the best recruitment agencies I have ever worked with. We have an excellent relationship and their service is second to none!

Employer - Contact Centre Manager

​Professional, proactive, consultative & work well with our business. Really understands our roles and takes the time to deliver quality candidates.

Employer - Contact Centre Manager

​Tenacity invested time up front to understand our requirements and tailored assessment centres to meet our requirements. Equally they supported candidates throughout their assignment and maintained regular contact with the business to ensure requirements are met and ongoing performance outcomes were being achieved. A very professional and valued supplier.

Employer - Contact Centre Manager

​We found the Tenacity team very responsive to our needs and always met timelines and headcount numbers sought for each assignment. Tenacity were always engaged and had a very good understanding of our team culture and job role and thus provided candidates that were aligned to our requirements and thus would be successful in our environment.

Employer - Contact Centre Manager

​My experience has been nothing but positive with Tenacity CX, especially Marry Sparrow. Her customer service is 10/10. Constantly kept me updated throughout the entire interview process and now the final checks to accept employment. Thanks for your help Mary!

Job Seeker - Customer Service Consultant

​Angela is an amazing recruiter and has literally swept us away from actively engaging with other recruiters. Angela was the only one to send candidates through quicker, catered for the requirements of the role and above all sent amazing overall people. She is constantly checking in via e-mails and phone calls. Whether we’re calling her at 8am in the morning or 7pm at night, she takes the call and gets on it straight away.

Employer - Customer Loyalty & Service Manager

​Emma is one of the most professional recruiters I have ever dealt with. Extremely helpful and guided me through a seamless successful 3 stage interview. Emma your organisation is really making an impact.

Job Seeker - Customer Service Specialist

​Mary was extremely personable and professional, always kept me in the loop and had amazing follow up! Your preparation and support was vital to my success.

Job Seeker - Sales Consultant

Mary is one of the most efficient and proactive recruiters I've ever dealt with. Extremely professional and provides excellent advice and guidance with a genuine interest in supporting her clients. I can't recommend her highly enough.

Job Seeker - Business Development Manager

​One of the best recruiting agencies I've worked with. Angela was with me the whole process, even following up after I received the offer to make sure I was enjoying the role. Would highly recommend!

Job Seeker - Inbound Customer Service Consultant

Robyn really took the time to understand what I was looking for in a new job and what roles would suit me the most. She found me the perfect role and I am really happy. I recommend Tenacity CX as a company their staff really care!

Job Seeker - Customer Service Consultant

Emma is an absolute stand-out recruitment professional. She is efficient and highly organised and puts the needs of her customers and clients first. Emma's calm and proactive approach fills her clients with a great sense of ease and confidence.

Employer - Hr Manager - CX

​Robyn is an amazing recruiter, friendly and constantly followed up with me. Highly recommend Tenacity CX for its professionalism and helpfulness to getting you a job.

Job Seeker - Claims Investigation Specialist

Nick was fantastic. Had a genuine interest in placing me in a suitable position. Nick had great communication and kept me well informed throughout the entire recruitment process.

Job Seeker - CX Analyst

Angela helped me break into the financial industry with no experience. I was given great advice on how to handle the difficult interviews and how to prepare for them. Angela still keeps in touch to check up on how I am doing.

Job Seeker - Contact Centre Agent

I couldn’t have been happier with the services provided by Tenacity CX. From taking the initial brief to the successful appointment of our preferred candidate, their professional, responsive approach to the assignment was faultless.

Employer - HR Manager CX

​Emma really took the time to get to know me, my work history and my skills to ensure that she was finding the role best suited for me. She still checks in to ensure I am happy. I would highly recommend Emma and Tenacity CX.

Job Seeker - Inbound Customer Service Consultant

​Emily is dedicated and committed to helping people achieved their goals in matching the right skills with the right jobs available. Emily is an asset to the company.

Job Seeker - Customer Service Consultant

Exceptional service and speed when placing candidates for our organisation. Nick is great and always contactable and approachable and really helped me through the recruitment process.

Employer - HR Manager - Customer Experience

Angela was extremely friendly and efficient. She helped me find the perfect job and Angela still stops by to say hello when visiting my employer. It’s refreshing to deal with a recruiter who is so personable and friendly. Thank you Tenacity CX!

Job Seeker - Mgr - Head of Customer Experience

​Great experience all round. I would highly recommend working with Tenacity CX as both a hiring manager and a candidate.

Employer - Operations Manager - Contact Centre

Strongly recommend Tenacity CX, they placed me in a great role and always offered so much support. Even after my contract finished, they check in and see how I am going. Tenacity CX are not only professional, they truly care about you and your future.

Job Seeker - Customer Service Specialist

Nick did a wonderful job in helping me secure a great role with an amazing organisation. It was a seamless process, thanks to Nick’s professionalism. I’d highly recommend!

Job Seeker - Customer Transformation

From the very beginning my experience with Tenacity has been smooth and accommodating. Within hours of applying I was contacted and they were extremely approachable with any questions I had alongside arranging interviews based on my availability.

Job Seeker - Reporting Analyst

Incredible experience. From the first phone call to the final confirmation Robyn has been so amazing; extremely friendly, warming and comforting, supportive and thoughtful - I couldn’t have asked for a better recruiter.

Job Seeker - Inbound Customer Service Consultant

​My experience has been nothing but positive with Tenacity CX, especially Marry Sparrow. Her customer service is 10/10. Constantly kept me updated throughout the entire interview process and now the final checks to accept employment. Thanks for your help Mary!

Job Seeker - Customer Service Consultant

​Emma is one of the most professional recruiters I have ever dealt with. Extremely helpful and guided me through a seamless successful 3 stage interview. Emma your organisation is really making an impact.

Job Seeker - Customer Service Specialist

​Mary was extremely personable and professional, always kept me in the loop and had amazing follow up! Your preparation and support was vital to my success.

Job Seeker - Sales Consultant

Mary is one of the most efficient and proactive recruiters I've ever dealt with. Extremely professional and provides excellent advice and guidance with a genuine interest in supporting her clients. I can't recommend her highly enough.

Job Seeker - Business Development Manager

​One of the best recruiting agencies I've worked with. Angela was with me the whole process, even following up after I received the offer to make sure I was enjoying the role. Would highly recommend!

Job Seeker - Inbound Customer Service Consultant

Robyn really took the time to understand what I was looking for in a new job and what roles would suit me the most. She found me the perfect role and I am really happy. I recommend Tenacity CX as a company their staff really care!

Job Seeker - Customer Service Consultant

​Robyn is an amazing recruiter, friendly and constantly followed up with me. Highly recommend Tenacity CX for its professionalism and helpfulness to getting you a job.

Job Seeker - Claims Investigation Specialist

Nick was fantastic. Had a genuine interest in placing me in a suitable position. Nick had great communication and kept me well informed throughout the entire recruitment process.

Job Seeker - CX Analyst

Angela helped me break into the financial industry with no experience. I was given great advice on how to handle the difficult interviews and how to prepare for them. Angela still keeps in touch to check up on how I am doing.

Job Seeker - Contact Centre Agent

​Emma really took the time to get to know me, my work history and my skills to ensure that she was finding the role best suited for me. She still checks in to ensure I am happy. I would highly recommend Emma and Tenacity CX.

Job Seeker - Inbound Customer Service Consultant

​Emily is dedicated and committed to helping people achieved their goals in matching the right skills with the right jobs available. Emily is an asset to the company.

Job Seeker - Customer Service Consultant

Angela was extremely friendly and efficient. She helped me find the perfect job and Angela still stops by to say hello when visiting my employer. It’s refreshing to deal with a recruiter who is so personable and friendly. Thank you Tenacity CX!

Job Seeker - Mgr - Head of Customer Experience

Strongly recommend Tenacity CX, they placed me in a great role and always offered so much support. Even after my contract finished, they check in and see how I am going. Tenacity CX are not only professional, they truly care about you and your future.

Job Seeker - Customer Service Specialist

Nick did a wonderful job in helping me secure a great role with an amazing organisation. It was a seamless process, thanks to Nick’s professionalism. I’d highly recommend!

Job Seeker - Customer Transformation

From the very beginning my experience with Tenacity has been smooth and accommodating. Within hours of applying I was contacted and they were extremely approachable with any questions I had alongside arranging interviews based on my availability.

Job Seeker - Reporting Analyst

Incredible experience. From the first phone call to the final confirmation Robyn has been so amazing; extremely friendly, warming and comforting, supportive and thoughtful - I couldn’t have asked for a better recruiter.

Job Seeker - Inbound Customer Service Consultant

​Over my 25 years in the industry, I can say Tenacity CX is one of the best recruitment agencies I have ever worked with. We have an excellent relationship and their service is second to none!

Employer - Contact Centre Manager

​Professional, proactive, consultative & work well with our business. Really understands our roles and takes the time to deliver quality candidates.

Employer - Contact Centre Manager

​Tenacity invested time up front to understand our requirements and tailored assessment centres to meet our requirements. Equally they supported candidates throughout their assignment and maintained regular contact with the business to ensure requirements are met and ongoing performance outcomes were being achieved. A very professional and valued supplier.

Employer - Contact Centre Manager

​We found the Tenacity team very responsive to our needs and always met timelines and headcount numbers sought for each assignment. Tenacity were always engaged and had a very good understanding of our team culture and job role and thus provided candidates that were aligned to our requirements and thus would be successful in our environment.

Employer - Contact Centre Manager

​Angela is an amazing recruiter and has literally swept us away from actively engaging with other recruiters. Angela was the only one to send candidates through quicker, catered for the requirements of the role and above all sent amazing overall people. She is constantly checking in via e-mails and phone calls. Whether we’re calling her at 8am in the morning or 7pm at night, she takes the call and gets on it straight away.

Employer - Customer Loyalty & Service Manager

Emma is an absolute stand-out recruitment professional. She is efficient and highly organised and puts the needs of her customers and clients first. Emma's calm and proactive approach fills her clients with a great sense of ease and confidence.

Employer - Hr Manager - CX

I couldn’t have been happier with the services provided by Tenacity CX. From taking the initial brief to the successful appointment of our preferred candidate, their professional, responsive approach to the assignment was faultless.

Employer - HR Manager CX

Exceptional service and speed when placing candidates for our organisation. Nick is great and always contactable and approachable and really helped me through the recruitment process.

Employer - HR Manager - Customer Experience

​Great experience all round. I would highly recommend working with Tenacity CX as both a hiring manager and a candidate.

Employer - Operations Manager - Contact Centre