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Sales and Service Consultants

Job title: Sales and Service Consultants
Location: Sydney
Industry: Contact Centre
Reference: 249146
Contact name: Mary Sparrow
Contact email: mary@tenacitycx.com.au

Job description

Great opportunity for highly motivated Sales Consultants to join one of Australia’s leading online qualifications specialists. With huge growth plans this year, we are looking for multiple Sales and Service specialists to join a high performing, social team based in Surry Hills. 

Responsibilities: 
  • Contact clients who have made online qualification enquiry
  • Access and qualify each client for qualification eligibility
  • Case management for ongoing enquiries and open cases
  • Provide a personal and informed customer service experience
  • Answer incoming calls and email enquires   
Skills and attributes required:
  • Previous Call Centre or Administration experience within a team environment (Phone-based contact centre desirable)
  • Highly organised with strong administration and multi-tasking skills 
  • Ability to learn quickly and negative through complex systems 
  • Excellent written and verbal communication skills
  • Ability to identify needs through effective questioning & active listening skills
What’s in it for you: 
  • $55k + Super + Commission OTE $90k 
  • Fantastic training & development opportunities  
  • Modern office environment close to Central Station 
  • High performing social team environment
  • Must be able to start 10th February 
  • Supportive leadership team
This is a full-time permanent role starting working on a rotating roster Monday – Friday between the hours 8am - 7pm.

Please note: This is a full-time permanent contract, full working rights required.

Tenacity CX are Australia's leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. To apply, please click on the application button and attach your resume as a word document - We are interviewing immediately!!!
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