Job description
We are looking for experienced Customer Service or Retention Consultants to join a high performing and social team.
This is a fantastic opportunity for driven individuals, who are eager to progress their customer service skills to the next level - Developing a career within a professional yet Fun environment!
What's in it for you:
- $65k + Super + incentives + career progression!
- Join a high performing & dynamic team with a fantastic work culture who make a difference in what they do
- An immensely supportive management and leadership team who provide the ongoing guidance and training to progress your career to the next level
- Hybrid WFH arrangement - Currently full time WFH due to lockdown
- Beautiful state of the art offices located minutes away from North Sydney station
- Work for a global business with a fantastic reputation and fantastic career prospectives
- Starting October
- Handle all inbound enquiries regarding life insurance policies
- Speak to existing customers regarding amendments and quotes
- Have consultative conversations with clients regarding all their Insurance needs, ensuring the best solution has been sought to meet there needs
- Contribute and add value to the customer experience - providing exceptional service with every customer interaction
- Previous Contact Centre or Customer experience including Retail and Hospitality - Seeking a challenge within a new industry
- A confident, friendly & outgoing personality is a must!!
- Strong communication skills both verbally and written
- Self-motivated with a positive can-do attitude - We can teach you the rest!
- A consultative approach to customer service
To apply, please click on the application button and attach your resume in Word format
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