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Customer Service Team Leader - Superannuation

Job title: Customer Service Team Leader - Superannuation
Location: Sydney
Industry: Contact Centre
Reference: 969263
Contact name: Mary Sparrow
Contact email: mary@tenacitycx.com.au

Job description

Tenacity CX are Australia’s leading supplier of recruitment solutions to the Customer Experience industry. As a partner with one of the 'BIG4BANKS', we have a fantastic Leadership opportunity to develop and grow their Customer Service Team.
  
We are looking for an ambitious individual who has Superannuation experience and exposure to leading a team, while eager to take the next step in your career. Your team are cross-skilled, mostly taking inbound Superannuation inquiries, and will have a drive for seeing your team excel and be highly customer-focused, with a real 'can do' attitude.

To be successful in the role you will need the following skills & attributes:
  • A solid understanding of the contact centre environment
  • Superannuation experience
  • Proven experience of leading a team with a true passion for empowering and driving development within your team
  • A strong focus on Customer Experience
  • High-level communicator with excellent people skills
  • Drive & motivation to be successful and grow within the role
  • Ready to hit the ground running
  • Comfortable in liaising with different stakeholders
 What's in it for you?
  • Highly driven & supportive management team
  • $85,000-$95,000 + Superannuation 
  • Full-time permanent contract within a highly reputable organisation 
  • Huge opportunities to progress your career!!
We are interviewing immediately – Do not miss this fantastic opportunity!! APPLY TODAY! Apply for this job