Job description
Customer Service Representative – full time for Luxury Brand.Tenacity CX have partnered with a Global Company who are seeking Customer Service Brand Ambassadors to work within a new division of their call centre based in the office headquarters in the CBD.
You will work within a team dedicated to the customers of one of the world’s leading luxury brands, providing excellent customer service via phone, email, chat and social networks.
An incredible opportunity to kickstart your customer service career with this stable company – note over 100 people in the business!!
Responsibilities:
- Take enquiries via phone/email, web chat and social media
- After-sales support and maintenance advice
- Complaints handling
About you
- You MUST have strong customer service experience
- Experience in a contact centre/e-commerce style business or high end luxury retail
- You must have strong written & verbal communication skills
- A desire to deliver the best customer service experience
- Service & sales oriented - flexible & a team player
- Competent with technology and with a demonstrated ability to learn new things
This is a full time permanent role, working 38 hours a week across a rotating roster.
Do not miss this unique opportunity – apply with your resume in Word format and make a Difference to your career - we are interviewing immediately!!!
Expired job