Job descriptionGrow your career within financial services with a leading superfund based in Wollongong CBD. We have full-time positions for Experienced Superannuation and Banking Customer Service Consultants to work in a vibrant and dynamic team.
- Receiving calls from existing members regarding all their Superannuation & Pension products.
- Having consultative conversations with members regarding their retirement needs.
- Identifying customer needs through effective questioning & active listening skills.
- Managing Client Records / Data Entry.
- Contribute and add value to the Customer Experience – Provide an exceptional service experience in each call.
- Previous Experience within Superannuation/Banking/Insurance is a must!
- Demonstrated Customer Service Experience.
- Excellent Communication skills both written and verbal.
- Ability to have consultative conversations with every customer.
- A good understanding of Superannuation, Insurance or Banking.
- Attractive salary & Team incentives.
- Long term career progression within Financial Services.
- Work for a Premium Brand who value their people.
- Modern Office Environment with excellent facilities.