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Customer Service Consultant - Superannuation

Job title: Customer Service Consultant - Superannuation
Location: Sydney
Industry: Contact Centre
Reference: 257949
Contact name: Mary Sparrow
Contact email: mary@tenacitycx.com.au

Job description

Grow your career within financial services with a leading superfund based in Wollongong CBD. We have full-time positions for experienced Superannuation and Banking Customer Service Consultants to work in a vibrant and dynamic team.
 
What's in it for you?
  • Attractive salary & team incentives
  • Long term career progression within Financial Services
  • Work for a Premium Brand who value their people
  • Modern Office Environment with excellent facilities
Duties Include:
  • Receiving calls from existing members regarding all their Superannuation & Pension products
  • Having consultative conversations with members regarding their retirement needs
  • Identifying customer needs through effective questioning & active listening skills
  • Managing client Records/ data entry
  • Contribute and add value to the customer experience – Provide an exceptional service experience in each call
Skills & attributes required:
  • Previous experience in Superannuation/ Banking/ Insurance is a must!
  • Demonstrated phone-based customer service experience
  • Excellent communication skills both written and verbal
  • Ability to have consultative conversations with every customer
  • A good understanding and a keen interest in Superannuation, Insurance or Banking
Please note: This role requires Full Working Rights and all successful candidates will be subject to background and bankruptcy checks. 

To apply, please click on the application button and attach your resume in Word Format - We are interviewing immediately!!! Apply for this job