Job description
We have multiple opportunities for Career Driven Customer Service Specialists to join a high performing Retentions Team. This is a great opportunity for service-focused individuals, who are looking to kick start their careers in the world of Financial Services!We are looking for Ambitious, Driven and Dedicated customer service professionals to work in a fun and dynamic CBD office. In this role you will be responsible for consulting with customers regarding their Insurance needs and to identify the best solutions available.
The role:
- Managing both inbound and outbound customer enquiries regarding their Insurance policies.
- Identifying customer needs through effective questioning and listening skills.
- Provide efficient and outstanding service throughout every customer interaction.
- Managing Client records / Data entry / Follow up calls.
- Previous customer service experience
- Confident, friendly out-going personality
- Drive & Motivation to be successful and grow your career
- Excellent time management skills and attention to detail
- Efficient written and verbal communication skills are an absolute must.
- Central CBD Location
- 4 week paid training programme - including RG146
- Highly supportive leadership with ongoing coaching & development
- High performing & dynamic team with a fantastic working culture.
- Monday to Friday - Business hours
To apply, please click on the application button and attach your resume as a WORD document.
Please note: This role requires Full Working Rights and all successful applicants will be required to complete a background check.
Expired job