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Customer Service Consultant

Job title: Customer Service Consultant
Location: Sydney
Industry: Contact Centre
Reference: 319234
Contact name: Mary Sparrow
Contact email: mary@tenacitycx.com.au

Job description

Customer Service Consultant | Start-Up | Sydney
  
Tenacity CX are Australia's leading supplier of recruitment solutions to the Customer Experience and Contact Centre industry. We have partnered a growing financial solutions company based in North Sydney, due to rapid success they are looking for a passionate and driven Customer Service specialist to join their high performing team!!!

What’s in it for you: 
  • Funky coworking space in North Sydney!
  • Work alongside an inspiring leadership team
  • Growing business with genuine career prospects!
  • Start-up culture – Influence and make your mark!!
  • Technology-driven  
  • $55k-$60k + Super + Benefits!
Role Responsibilities: 
  • Outbound/ Inbound service calls to clients who have missed payments
  • General inbound enquires regarding services
  • Promoting services and the brand through each point of engagement
  • Provide a personal and informed service experience on every call
  • Answer incoming calls and email enquires 
What we look for:
  • Previous outbound Call Centre experience within a team environment (Financial services highly desirable)
  • A real go-getter with a strong work ethic and a can-do attitude!
  • Ability to learn quickly & adapt to change - They are evolving!! 
  • Highly organised with strong administration and multi-tasking skills 
  • Highly motivated and career-driven individuals
  • Excellent written and verbal communication skills
Please note: This is a full-time permanent contract, full working rights required. The successful applicant will be subject to background and bankruptcy check. 

To apply, please click on the application button and attach your resume as a word document - We are interviewing immediately!!!
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