Job description
Job description- Are you looking for a permanent full-time role?
- Do you want job security by working for an essential service?
- Do you want a hybrid work from home and work in office opportunity?
- Do you want a fun, supportive and team orientated work culture?
- Do you have a passion for customer service and sales and want career development opportunities?
Well, if you answered yes to the above questions... This is the role for you!
Tenacity CX are Australia's leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. We are proud partners of a leading, highly reputable Energy provider, who are looking for passionate, customer focussed sales experts!
As a Sales and Service Consultant, you will handle inbound calls from new and existing clients, regarding their utility services. Working in a contact centre environment, as well as from home, you will be responsible for building rapport and actively listening to your customer to identify their needs and tailor the best solution for them. No cold calling! Utilise your genuine customer care and sales flare and enjoy being rewarded and recognised in this fun, positive and supportive team!
To be successful in this role, you will need:
- Previous experience working in a customer service or sales role, either face to face or within a contact centre environment
- Customer service focused
- Driven and motivated to work towards KPI’s and sales targets
- Strong rapport building and interpersonal skills
- Excellent communication skills and active listening
- Ability to follow company policies and processes
- Tech savvy – ability to work with multiple systems
What’s in it for you?
- Excellent salary package + quarterly bonuses
- Reward and Recognition
- Multiple Full time permanent positions
- Rotating Roster Monday to Friday – 38 hours per week
- Discounts on your gas and electricity, as well as other benefits with their affiliated partners
- Job security working for an essential service
- True career development opportunities
- Flexible working arrangements – hybrid work from home and at their stunning, state of the art offices located in Melbourne, close to public transport!
- Work for a large, highly reputable company, who are customer centric and truly value their people.
To be eligible to be considered for these positions, you must be an Australian Citizen or Permanent Resident.
Do not miss this opportunity – apply with your resume in Word format - we are interviewing immediately.
Expired job