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Customer Service and Processing - Banking

Job title: Customer Service and Processing - Banking
Location: Other Locations
Industry: Contact Centre
Reference: 344612
Contact name: Mary Sparrow
Contact email:

Job description

Tenacity CX are Australia's leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. As a preferred partner of a BIG4BANK we have multiple opportunities for Customer Service Specialists to join a growing business unit!

This is a great opportunity for individuals who are looking to start a career in banking, you will be provided with fantastic training and development opportunities. 
The role:
  • Processing and verifying documents for home loan applications
  • Liaising via email with brokers and advisers
  • Administration and data entry for each case handled 
  • Work towards personal and team targets while achieving consistent service standards.
What is in it for you?
  • A foot in the door with a highly reputable banking organisation
  • Supportive, friendly and collaborative team-based environment
  • $28 - $30 per hour + Super + long term opportunity for permanency 
  • Monday to Friday working business hours in modern offices in the city!
  • Work from home flexibility once you are fully trained and compentant in the role 
What we look for:
  • Previous financial services experience is highly desirable 
  • 1-2 years experience working in a structured and process-driven  working enviomrent - Contact centre
  • Attention to detail and the ability to follow process is essential 
  • Can-do attitude with strong problem-solving capabilities 
  • Experience working towards targets and KPI's
  • Efficient written and verbal communication skills are an absolute must

This is a fantastic opportunity for a hardworking and driven customer-focused individual who is looking to start a career in banking. Apply below.

Please note: This role requires full working rights and all successful applicants will be required to complete a background check.

To apply, please click on the application button and attach your resume as a word document.
Expired job
Expired job

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