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Customer Service Agent - Multiple Positions

Job title: Customer Service Agent - Multiple Positions
Location: Sydney
Industry: Contact Centre
Reference: 686674

Job description

We have partnered with a growing global financial services business based in Barangaroo who are looking to expand their Customer Service team. You will part of a team of 25, where you will manage incoming requests from clients by phone and email.
  
We have multiple permanent and contract opportunities for well-presented service professionals, who are looking to start a career in financial services.
  
What’s in it for you: 
  • Stunning offices based in Barangaroo only moments from Wynyard station!
  • Growing finance business with genuine career prospects!
  • Customer-centric and supportive team-based environment
  • Excellent training with on-going support and development opportunities
  • $55k + Super + Benefits – Permanent position!    
Role Responsibilities: 
  • Manage incoming client services requests via phone and email
  • Provide general support including: account opening/closures, applications, resets and trade updates
  • Use active listening skills to efficiently problem solve and find solutions
  • Provide a personal and informed client services experience on every call 
What we look for:
  • 1-2 years customer service experience – Contact Centre / Retail / Hospo
  • Excellent written and verbal communication skills is a must!
  • Highly organised with strong problem-solving capabilities  
  • Ability to learn quickly and adapt to change
  • A strong work ethic, reliability, and a can-do attitude!  
  
All roles are full-time hours working Monday – Friday between the hours of 7.30am – 8.30pm on a rotating roster.
  
Please note: Full working rights are required and all successful applicants will be subject to a full criminal history and bankruptcy check. Apply for this job

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