Job descriptionCustomer Service Agent | Banking | Sydney
Tenacity CX are Australia's leader in Recruitment and Consulting Solutions to the Customer Experience and Contact Centre industry. We are extremely proud to be a partner of one of Australia’s leading Banks. Due to continued growth, we are looking for experienced Customer Service and Administration Specialists to join their growing team based in Sydney CBD.
What’s in it for you:
- Stunning offices in the heart of the CBD
- Growing business with genuine career prospects!
- Customer-centric and supportive team-based environment
- Permanent and Contract positions + Super + Benefits
- Excellent training programs to support learning and ingoing development
- Inbound customer service calls regarding products and services
- Manage incoming emails and web chat platforms
- Review, access and verify customer documents for applications
- Use active listening skills to efficiently problem solve and find solutions
- Provide a personal and informed customer service experience on every interaction
- 2 years customer service contact centre or administration experience
- Previous retail or phone-based banking experience is highly desirable
- Highly organised with strong administration and multi-tasking skills
- Ability to learn quickly and adapt to change
- A strong work ethic, reliability, and a can-do attitude!
To apply, please click on the application button and attach your resume as a word document - We are interviewing immediately!!!