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Senior Client Success Specialist

Job title: Senior Client Success Specialist
Location: Sydney
Industry: Contact Centre
Salary: $72k - $80k + 12.5% super + bonus
Reference: 796439
Contact email:

Job description

Working with one of the leading global job boards, your role as a Senior Client Success Specialist is to support an Inside sales team - communicating directly with clients, primarily through email and phone.
This is a highly engaged business – progressive with technology and growing at a rapid rate with over 100 people employed nationally.

The role:
  • Reviewing client campaign performance and offering insights on trends
  • Being a central point of contact for all client enquiries
  • Assisting with client set up and ensuring optimal performance
  • Collaborate with technology teams to troubleshoot problems, improve processes, and ensure client satisfaction
  • Conduct online presentations on product and campaign performance to clients
Who You Are:
  • 1/2+ years experience in B2B, Tech, Customer Service, Account Management. Related experience can also include: Industry (Recruitment, Staffing, Dot com, HR Tech, Ad/Media Agency), B2B or B2C relationship management, servicing internal or external customers or retail customer service.
  • Learn quickly and exhibit tech savviness; your curiosity and passion mean that you can get up to speed and have an impact from day one
To apply, please click on the application button and attach your resume as a word document.
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