Job descriptionTenacity CX have partnered with one of Australia’s largest not-for-profit health insurers and we are on the hunt for a Customer Service Superstar!
An incredible opportunity to kickstart your customer service career in a fun, travel filled role.
Whats in it for you:
- Join a fun, supportive team who are invested in your career - Full training & development opportunities
- An opportunity to travel with the business - exposure to a range of different working environments
- Supportive leadership and study assistance provided
- Discounts on health and other insurance products
- $54,500 + Super - Permanent Role!
- Generous Parental Leave Scheme
- Up to 50 % discount on health cover, pet & travel insurance
- Provide exceptional face to face customer service
- Excellent communication skills both verbal and written
- Ability to consult customers on insurance policies best suited to their need
- Demonstrated ability to work towards set KPI's and targets
- Perform telephone and email sales including business development activities
- Maintain accurate membership information in accordance with business policy and procedure
- CBD based with the potential to travel to different regional locations
- A want to deliver exceptional service with every transaction given each customer a personalised experience
- Demonstrated experience or an aspirational drive to sell to members
- Previous experience in a customer service environment working toward KPI's
- Competent in using CRM computer systems or the ability to quickly learn complex computer systems.
- Ability to work in a team environment
- Ability to adapt positively to frequently changing work practices and needs
- Must hold a full drivers licence
Do not miss this unique opportunity – apply with your resume in Word format and make a Difference to your career - we are interviewing immediately!!!