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Emma Holden

Emma Holden

Director- Customer Delivery


Strictly Business

​Co-Founder and Director Emma has over 15 years recruitment experience in Australia and the UK. Emma’s key areas of expertise include designing, implementing and executing effective recruitment solutions for our customers as well as strategic account management, executive search and selections, volume campaigns across both permanent and temporary recruitment. Emma has a passion for people and leads our delivery function with enthusiasm and a commitment to best practice.

Emma is an absolute stand-out recruitment professional. She is efficient and highly organised and puts the needs of her customers and clients first. Emma's calm and proactive approach fills her clients with a great sense of ease and confidence.

Employer - Hr Manager - CX

​Emma is one of the most professional recruiters I have ever dealt with. Extremely helpful and guided me through a seamless successful 3 stage interview. Emma your organisation is really making an impact.

Job Seeker - Customer Service Specialist

​Emma really took the time to get to know me, my work history and my skills to ensure that she was finding the role best suited for me. She still checks in to ensure I am happy. I would highly recommend Emma and Tenacity CX.

Job Seeker - Inbound Customer Service Consultant