​As part of our 3rd Birthday, Tenacity CX hosted a celebratory Christmas party to thank all our valued clients and work colleagues for their continued support throughout the significant growth of o...

​The future of Australian Contact Centres is constantly evolving. For those who are driven by customer excellence there are a number of rewarding career paths on offer. Companies are becoming more...

With the ever-increasing impact of employee attrition affecting businesses in the contact centre and CX space, it is important to keep your team feeling valued, challenged and engaged. Robyn Kiely,...